People are the most important element of any law firm. Those people can also take up most of a manager’s time. This session tracks staffing issues from recruitment through probation, supervision, training, and appraisal. It also discusses behaviour, bullying, feedback, and performance management. This is an essential session for anyone managing staff.

“I liked looking at the importance of induction and probation and getting it right at the beginning. I thoroughly enjoyed the course as a whole”

The course is currently under development and it will be reintroduced soon.

Staying afloat and making money from legal aid has never been harder. This session focusses on understanding resource and income and on budgeting, forecasting and variance analysis. It aims to give participants the tools necessary for effective financial planning and analysis.

“Now I can read our balance sheet properly and see the real benefit of forecasting and monitoring and the introduction of KPIs”
The course is currently under development and it will be reintroduced soon.

Planning is at the heart of a successful practice. We discuss approaches to strategic and operational planning, including undertaking a SWOT and PSTLE analysis and setting meaningful organisational and operational objectives. We also look at business continuity and general risk management. With this in mind, we discuss GDPR and data security risk.

“I’ll certainly use the checklists for compliance, Business Continuity Plan ideas, data security improvements. Thank you for all your enthusiasm and inspiration”

The course is currently under development and it will be reintroduced soon.

All legal aid firms must hold either the Legal Aid Agency’s Specialist Quality Mark or the Law Society’s Lexcel standard. They also need policies and procedures to ensure compliance with SRA, OISC, Legal Aid and other regulatory requirements. This risk focussed session covers how to approach effective policies, procedures safeguards and controls. In addition, our guest tutor, Phanuel Mutumburi, leads a session on diversity, equity and inclusion and their importance in an effective workplace.

The course is currently under development and it will be reintroduced soon.