Kat Grainger, Head of Customer Service & Case Management Improvement Team, Legal Aid Agency and Kate Pasfield, Director of Legal Aid Policy and Member Services, LAPG
In case you missed the session or you would like to re-watch it, find the zoom link here:
https://us02web.zoom.us/rec/share/QpwbhKxf8c027errDKOojb_X1LTGS1b1GRRP6HqgoTE48Kezs9Kh-1LMDFWALLWY.0-0WI8cq7iB5ZD9S
Passcode: 5?6+w1W2