Monday 22nd February 2021
Tuesday 23rd February 2021
Wednesday 24th February 2021
Thursday 25th February 2021
Friday 26th February 2021

09:00 Workshop Session 7 – Improving LAA decision-making

Kat Grainger, Head of Customer Service & Case Management Improvement Team, Legal Aid Agency and Kate Pasfield, Director of Legal Aid Policy and Member Services, LAPG

Download Kate’s presentation here

Download Kat’s presentation here

In case you missed the session or you would like to re-watch it, find the zoom link here:

https://us02web.zoom.us/rec/share/QpwbhKxf8c027errDKOojb_X1LTGS1b1GRRP6HqgoTE48Kezs9Kh-1LMDFWALLWY.0-0WI8cq7iB5ZD9S

Passcode: 5?6+w1W2

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